Friday, April 24, 2009

Blackberry Storm Won't Sync With Outlook Calendar

All of a sudden, I discovered my Blackberry Storm would no longer sync with Outlook Calendar. It used to sync before, but not anymore.

It appears the Blackberry Desktop Manager syncs the Contacts, Tasks, and Memos, but bypasses the Calendar.

Then I figured it out.

I had installed the new Blackberry Facebook application version 1.5. It seems this Facebook app sets the Facebook Calendar as the default sync-to calendar. I switched it back to my personal calendar, and it syncs to Outlook Calendar now.

To do this,

  1. Run the "Options" app from the Blackberry

  2. Select "Advanced Options"

  3. Select "Default Services"

  4. Where it says "Calendar (CICAL)", select your personal calendar, which should be denoted by your e-mail address".

  5. Save
Now resync the Blackberry to your Desktop Manager, that should do it.  ✓

76 comments:

  1. Anonymous7:11 AM

    Thank you! I was going crazy trying to figure out what happend to my calendar on my BB.

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  2. Anonymous11:47 AM

    me too. I appreciate the write-up!

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  3. This isn't working for me...it won't let me change the Facebook app...can you email with an alternative: akrzmarzick [at] yahoo [dot] com ? Thanks!

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  4. Anonymous11:08 PM

    Thanks so much. Just got the bb storm and trying to figure it out.

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  5. Anonymous8:23 AM

    Yes, thank you very much.

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  6. Anonymous9:42 AM

    Thank you so very much! I have spent 3 days trying to figure this out.

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  7. Anonymous12:55 PM

    THANK YOU!!!!!!!

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  8. Anonymous1:34 PM

    Holy cow, THANK YOU!! I have been putting my head through my desk for nearly a week now, trying everything possible to sync working again. Never occurred to me that it was connected to the new Facebook app. (I use a Blackberry Curve, same problem as your Storm.)

    Life can now continue again. Thank goodness!

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  9. Anonymous6:33 PM

    THANK YOU - my wife's was hijacked by YAHOO calendar

    ~Tom LaPointe
    Dunedin Florida

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  10. Anonymous4:00 AM

    Good looking out

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  11. Anonymous7:48 AM

    Very much appreciated!

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  12. Anonymous9:02 AM

    I am having this exact same problem, but this fix didn't work for me. My default calendar was set correctly. I have a Curve 8330. Any other ideas?

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  13. Anonymous7:15 PM

    YAY!!! This was driving me nuts! :-)

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  14. Anonymous1:07 PM

    you're a genius! now i know where i supposed to be at all times! thanks a ton!

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  15. Anonymous1:11 AM

    Wow thanks a lot....finally got all my calendar items in

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  16. Anonymous9:32 AM

    THANK YOU!!! I've been pulling my hair out changing options trying to figure out what the heck happened to my calendar! You ROCK!

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  17. Anonymous12:55 AM

    THANK YOU did a google search found this, problem solved!!!

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  18. Anonymous1:51 AM

    Very grateful! Thank you very much!

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  19. Anonymous5:56 PM

    Your a life saver! I hate when apps over ride settings beyond control. This has had me stumped for over a week...Verizon couldn't even help! Thank You for the very helpfull Post!!!

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  20. Anonymous6:08 PM

    Thank you very much!!! This also had me stumped for quite some time. A simple google search and done! Thank you very much.

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  21. Anonymous11:59 AM

    you are a genius!!!! i've been going crazy with this for 2 weeks. THANK YOU!!!!!!

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  22. Anonymous9:05 PM

    Thank you so much, this was a HUGE help! Now I know just how dependent I am on my calendar, lol!

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  23. Anonymous10:12 AM

    Thank You!!! Now....can you get it to sync to entourage on my mac!

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  24. Anonymous12:30 PM

    THANKS!!!!! May the gods of computing karma bless you for years to come!

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  25. Good one, Steve. I am bookmarking your post right away ;)

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  26. Anonymous2:04 PM

    Thanks, Steve - you're a freakin' genius!

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  27. Anonymous11:07 PM

    Thanks a bunch - my wife's been miserable all day due to this!!

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  28. Anonymous1:20 AM

    I actually went to Verizon and the tech person there could not figure it out... He gave me the 1800 number to call... It works great!

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  29. Anonymous5:05 AM

    I don't dispute that you are a genius, but my calendar was already denoted properly. I'm still not syncing. Can you suggest something? Please!

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  30. Anonymous11:50 AM

    Yes thank you thank you and thank you, now I can sleep.

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  31. Anonymous1:15 PM

    Steve, your spot is surely secured in heaven. Thank you SO MUCH for preventing me from attempting to slit my wrists with my own blackberry. This has eaten my lunch for DAYS now. Facebook, how could you???

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  32. Anonymous6:21 AM

    ditto - that did the trick. Before I read this, I downloaded Google Sync for desktop and BB and it worked great too --- plus you don't need to use the USB each time for a sync.

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  33. Anonymous10:02 AM

    Thanks for your post... My wife was going crazy until I found this and "solved" her problem. You made me a hero!! :-)

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  34. Anonymous12:14 AM

    Yeah thanks so much! ALthough like another poster above, the only option I have there is the Facebook calendar. Time to remove facebook I think... (I only use it to jump straight to the facebook site pre-signed in anyway, I prefer the actual site!)

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  35. Well done mate. Great fix, cheers.

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  36. Thank you so much!! That was driving me bananas!!!

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  37. Anonymous10:49 AM

    steve...genius!

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  38. Anonymous6:23 PM

    dude. I owe you big time. thanks!

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  39. Anonymous5:54 AM

    Most appointments on my BB have a red background but new ones have blue - the blue will sync with Outlook but the red ones won't. Any thoughts?

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  40. Anonymous6:08 AM

    THANK YOU!!!!

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  41. Anonymous2:03 AM

    tregadillet!!

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  42. Anonymous5:56 AM

    Exactly what I was looking for. Thanks for the help! - Patrick

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  43. Anonymous10:34 AM

    Thanks! - This was driving me nuts! Top man!

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  44. Anonymous2:09 PM

    As everyone else stated I greatly appreciate this posting!!!

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  45. Anonymous10:48 AM

    Thank you for this invaluable piece of info! Hope BB recognizes you for saving them from lots of headaches stemming from this problem. Much appreciative, Jai.

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  46. Anonymous8:05 AM

    You are awesome! I would never have figured this out....thanks soooo much!!!

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  47. I am A MAC user and this didn't fix my problem of not being able to sync my icalendar. Any other ideas? :)

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  48. Anonymous8:58 AM

    Often the default calendar is only part of the problem. If you have multiple CICAL calendars this can get things mixed up too. On the Blackberry go to: 'Options' > 'Advanced Options' > 'Service Books' and then remove all but one [CICAL] entry. Sometimes even then, with only one calendar left the Blackberry has it's own device default too, and you have to remove ALL of the [CICAL] entries. Then it will work. JUST delete the [CICAL] entries, leave everything else alone, they aren't related to the problem.

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  49. Anonymous3:45 PM

    This worked for me, thank you!

    "Anonymous said...
    8:58 AM
    Often the default calendar is only part of the problem. If you have multiple CICAL calendars this can get things mixed up too. On the Blackberry go to: 'Options' > 'Advanced Options' > 'Service Books' and then remove all but one [CICAL] entry. Sometimes even then, with only one calendar left the Blackberry has it's own device default too, and you have to remove ALL of the [CICAL] entries. Then it will work. JUST delete the [CICAL] entries, leave everything else alone, they aren't related to the problem."

    ReplyDelete
  50. Anonymous10:40 PM

    YOU are amazing! Thanks!

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  51. Anonymous9:08 PM

    I too was going crazy.. this solved my problem. THANK YOU!!

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  52. You are a GENIUS! Thank you...I've been going nuts trying to figure out what was up...

    Thanks!

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  53. Just to let you know, I linked your article on a Blackberry Forum where people were having the same issue. Thanks a bunch for the article. Stopped me from going crazy!!

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  54. The person who create this post he is a great human..thanks for shared this with us.i found this informative and interesting blog so i think so its very useful and knowledge able.I would like to thank you for the efforts you have made in writing this article. I am hoping the same best work from you in the future as well.

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  55. Anonymous11:22 AM

    I saw another post in a different forum that suggested getting rid of all the CICAL entries under the advanced options>Service Books. That worked for me but I now only have the default calendar (no facebook/gmail etc.) I don't care--it worked and I never used the other canledars anyway.

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  56. Anonymous9:47 AM

    Thank you

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  57. Anonymous4:09 PM

    Since my blackberry bold was connected to the office calendar (bes), i can no longer sync my blackberry with my home computer/outlook. i tried syncing my home computer to my blackberry using google sync but then my personal appointments sync all the way through to my calendar at work, which is not acceptable. how can i get my home and work calendars separate and yet both showing up on my blackberry?

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  58. I don't have the facebook app and mine wont synchronize.

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  59. Anonymous10:27 PM

    Thank you

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  60. Anonymous1:06 PM

    This did not work for me as my comcast email was the default and the gmail one was not there. I am at a loss as to why the Calendar sync keeps deleting everything older than 30 days. I have done the obvious by keeping just the comcast CIGAL, setting the Calendar sync for 'all scheduled events' on Desktop Manager.... Please help!

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  61. Anonymous4:14 AM

    Oh my god thank you so much!

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  62. Super Information i am also using the Blackberry strom Mobile.It is an unlocked Blackberry Mobile..Happy to hear the news about the Blackberry Mobile.

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  63. Anonymous2:49 PM

    Great information, I had to put on "office" instead of "pesonal" to make it work, though. Don't really know why, but it works now and I never would have thought of checking the options, etc., but for your note. Super.

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  64. Colin3:21 AM

    Amazing Voda support couldnt do it you have many thanks ! Could have saved hours if id come here first `!

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  65. Anonymous1:57 AM

    Hey, thanks for the help, I did this. Now i have another issue, I want this facebook and other calendars i have in my device to synchronize with my outlook too, do you know how to do this?
    THANKS!

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  66. Danny UK2:29 PM

    You are a complete star. Brilliant post. I have had all kinds of bother for 5 days since the BB 5.0 software upgrade which is not supported over here by Vodafone (beware) PS the upgrade automatically installs Facebook 1.5

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  67. Anonymous4:29 PM

    Thanks to the person who left:
    Often the default calendar is only part of the problem. If you have multiple CICAL calendars this can get things mixed up too. On the Blackberry go to: 'Options' > 'Advanced Options' > 'Service Books' and then remove all but one [CICAL] entry. Sometimes even then, with only one calendar left the Blackberry has it's own device default too, and you have to remove ALL of the [CICAL] entries. Then it will work. JUST delete the [CICAL] entries, leave everything else alone, they aren't related to the problem."

    This procedure worked for me.... thankfully before I beat my phone. Thanks to both ideas.

    ReplyDelete
  68. Anonymous5:29 PM

    THANK YOU!!!!!!!!!!!!

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  69. Anonymous6:12 AM

    you clever bas@ard, it's been killing me for days!!! cheers

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  70. Anonymous8:51 AM

    You have no idea how much this was making mad.I tried everything and nothing worked, I was getting ready to piss on my tour. Your fix was my last resort and it worked, it worked, it fucking worked. THANK YOU VERY MUCH.

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  71. GGGGGGGGGGGGGGGGGEEEEEEEEEEEEEEEEEEEEEEEEEENNNNNNNNNNNNNNNNNNNNNNNIIIIIIIIIIIIIIIIIIIIIIIIUUUUUUUUUUUUUUUUUUUUUUUUUSSSSSSSSSSSSSSSSSSSSSSSS

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  72. Anonymous1:26 PM

    You deserve an AWARD!!!

    Could not even find this solution on CrackBerry!!

    Cheers!

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  73. Anonymous6:40 AM

    OMG...this is EXACTLY what I needed...this has been driving me nutZ! THANKS!!!

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  74. You are a candy...LIFE SAVER!!

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  75. Anonymous4:00 PM

    Didn't work for me. I don't even have a facebook account, still can't get calendar to sync. Facebook is not listed in the CICAL, only my two email addresses. Do I need to completely eradicate facebook? I've also heard the new BB messenger screws up the calendar sync. Do I need to downgrade BB messenger? I need this function back!!

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